Valet parking at Camana Bay

Welcome to effortless parking at Camana Bay

Operated by Premier Valet, we are excited to offer complimentary valet parking in the Town Centre starting 1 November 2026. Whether you're meeting friends or clients for lunch, visiting for a meeting, dining out with family or in need of some retail therapy, we're making your visit easy-breezy and more enjoyable.

Simply pull right up to the valet parking station on Market Street near Abacus, hand over your keys to one of the friendly Premier Valet attendants in exchange for a claim ticket and step into vibrant energy of the Town Centre.

Location and hours

Dropping off and picking up your vehicle is seamless and centralised. Remember to keep your claim ticket safe and present it to your parking attendant at pick-up.

Drop-off and pick-up: along Market Street near Abacus restaurant

Operating hours

Monday to Friday: 10 a.m. to 10 p.m.
Saturdays, Sundays and public holidays: 6 to 10 p.m.
Service after 10 p.m. is operated by Camana Bay Security and is available until the last food and beverage business closes.

Helpful tips

To ensure a safe, walkable and enjoyable environment for all Camana Bay visitors, tenants and guests, please keep these tips in mind:

Market Street access: to minimise traffic congestion, when possible, we encourage drivers to enter Market Street only if they intend to use the valet service.
Self-parking: if you're not using valet parking, please head directly to one of our parking garages or surface lots.

Valet parking location: Market Street near Abacus

FAQs

What is the Camana Bay valet parking service?

The Camana Bay valet parking service is complimentary for Town Centre visitors during designated operating hours. Valet parking services are provided and operated by Premier Valet Ltd.'s trained attendants, an independent valet operator engaged to provide valet services at Camana Bay.

Is there a cost to use valet parking?

No. Valet parking is completely complimentary for Camana Bay visitors.

Am I expected to tip my valet attendant?

Tipping is entirely at your discretion, although valet attendants are discouraged from requesting gratuities.

What are the operating hours?

Premier Valet parking operations are available:

Monday to Friday: 10 a.m. to 10 p.m.

Saturdays, Sundays and public holidays: 6 to 10 p.m.

What if I need valet service outside the programme's operating hours?

The Camana Bay Security team will provide valet service after 10 p.m. until the last food and beverage business closes. Operating times may vary based on business activities and special events. During this time, your vehicle can be dropped off and retrieved from designated valet areas.

Who can use the valet service?

The complimentary valet service is available to all Camana Bay visitors during operating hours, whether they’re visiting for appointments, meetings, dining, shopping or special occasions. It offers a convenient parking option for anyone spending time in the Town Centre.

Residents, tenants and those who work in Camana Bay are encouraged to continue using their designated residential, office or assigned parking areas. Those who need a ride closer to their workplace can take advantage of the Camana Bus shuttle service.

Visitors using rental vehicles are responsible for ensuring valet use is permitted under their rental agreement. Neither Camana Bay nor Premier Valet accepts responsibility for restrictions contained within rental contracts

Why should I consider using valet parking for an appointment?

Valet parking is a convenient, complimentary option that saves time and makes arriving for appointments, meetings and reservations at Camana Bay easier and more convenient.

Do I need to make a reservation to use valet parking?

No, reservations are not required. Valet parking is available on a first-come, first-served basis during operating hours.

Where do I drop off my vehicle and what happens at drop off?

Vehicle drop-off is located on Market Street, alongside Abacus restaurant. Entry is the layby alongside Abacus driving from the intersection of Market Street and Forum Lane. Look for the Premier Valet team stationed beneath the designated red umbrella.

Your vehicle will undergo a brief inspection at drop-off and again upon retrieval. If any visible damage is identified during the initial inspection, the valet attendant will bring it to your attention and may ask you to initial the inspection record to acknowledge the findings.

How do I identify the valet attendants?

Premier Valet attendants wear branded black uniforms and are stationed at the designated valet drop-off area on Market Street.

Can I leave valuables in my vehicle?

Guests are encouraged to remove valuables and personal belongings from their vehicle before using the valet service.

Where do I collect my vehicle?

Vehicle pick-up is located on Market Street, alongside Abacus restaurant, at the same designated area where you dropped off your vehicle. Look for the Premier Valet team stationed beneath the red umbrella.

Please inspect your vehicle upon collection. Guests should raise any concerns directly with a Premier Valet representative as soon as possible so that the concern can be documented and reviewed in accordance with the valet operator's procedures.

Delays in reporting, and concerns reported after 24 hours of vehicle collection, may affect the valet operator's ability to investigate, gather evidence, verify vehicle condition, and determine when or how damage may have occurred to assist with a valid report of loss or damage.

How does the valet process work?

Drop off your vehicle. Drive to the designated valet drop-off area on Market Street.

Hand over your keys. A Premier Valet attendant will give you a claim ticket and park your vehicle.

Request your vehicle. When you're ready to leave the Town Centre, scan the QR code on your claim ticket. This alerts the valet team to retrieve your vehicle while you make your way to the pick-up area.

Collect your vehicle. Head to the designated pick-up area on Market Street to retrieve your vehicle.

How long does it take to retrieve my vehicle?

Please allow approximately 10 minutes to retrieve your vehicle, particularly during busy periods. To help expedite the process, scan the QR code on your claim ticket before heading to the pick-up area.

What happens if I lose my claim ticket?

If you lose your claim ticket, please notify a Premier Valet attendant as soon as possible. Additional verification procedures may be required before a vehicle can be released.

Can someone collect my vehicle on my behalf?

Yes. Your vehicle may be collected by another individual, provided they present the valid claim ticket.

Does my vehicle need to be licensed, insured and operationally sound?

Yes. Vehicle owners are responsible for ensuring their vehicle is properly licensed, registered and insured as required by applicable Cayman Islands laws before using the valet parking service.

Premier Valet may refuse or discontinue service where operational, safety, insurance, mechanical, legal, or security concerns exist.

Where is my vehicle parked?

All vehicles using the valet service will be parked in the designated valet area in Solaris Parking Garage.

Are there restrictions on vehicle size or height?

Yes. Vehicles must be able to safely access Solaris Parking Garage. The maximum vehicle height is 6 feet 9 inches (2.06 metres).

Are the valet attendants licensed to drive my vehicle?

Yes. Premier Valet requires its valet drivers to hold valid licenses authorising them to operate customer vehicles in the Cayman Islands.

Can I leave my car with valet overnight?

Overnight parking is not permitted in Camana Bay without prior approval from Property Management or Security.

If you’re unable to drive your vehicle off the property for any reason, the valet or security team can help arrange alternative transportation at your expense.

If your vehicle needs to remain overnight and be collected the following day, please notify the valet or security team by calling +345.640.4357.

Special arrangements, including key custody procedures, may apply. Please contact Premier Valet or Camana Bay Security for details on key collection.

Vehicles left overnight without prior authorisation may be reported to the Royal Cayman Islands Police Service.

What happens if I need assistance outside operating hours?

The Camana Bay Security Team is available to assist outside regular valet operating hours. The security office is located on Forum Lane, next to Mail Boxes Etc., and can be reached by calling +345.640.4357.

Does valet parking operate during rainy weather?

Yes. Valet parking will continue to operate during rainy conditions. For updates on service availability, we encourage you to follow Camana Bay’s social media channels or join the Camana Bay WhatsApp channel.

Will valet parking always be available?

Valet service may be temporarily suspended during major events or special activations within the Town Centre. Any changes to service availability, including alternative parking arrangements, will be communicated through Camana Bay’s social channels and WhatsApp channel as needed.

I'm not using valet. Where should I park?

To help keep traffic moving smoothly along Market Street, visitors who are not using valet parking are encouraged to proceed directly to their preferred parking lot or garage.

Are there different valet services available at Camana Bay?

Yes. Two separate valet services operate at Camana Bay:

Camana Bay valet: a complimentary service available to all Town Centre visitors and operated by Premier Valet, regardless of which businesses or amenities they plan to visit.

Agua restaurant valet: a separate valet service located outside Agua restaurant and reserved exclusively for its guests. The Agua valet service is independently operated and is not managed, operated, supervised or controlled by Camana Bay's Town Centre valet programme.

How can I provide feedback about my valet parking experience?

We welcome your feedback. Please complete the feedback form by clicking here. If you have any questions, comments or concerns, please email security@camanabay.com.

Who should I contact if I have a question about valet parking?

During operating hours, please speak with a Premier Valet attendant at the valet station.

For general assistance outside valet operating hours, contact the Camana Bay Security Team at security@camanabay.com or call +345.640.4357.

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