Hew said she was pleasantly surprised at how busy she and her staff were with customers in the first week virtual retailing.
“This week has been like Christmas,” she said, speaking about the number of sales. “I think it’s partially because of Mother’s Day and the fact that people weren’t able to get out and shop. But the public has been absolutely fantastic with all of this and we’re very grateful.”
Customers using the website still are able to ask questions, either by telephone or through Facebook about the products.
The biggest sellers in the first week generally revolved around items that made it easier to cook at home, something most Grand Cayman residents are doing more of because restaurants aren’t currently allowed to open their dining rooms to customers.
In addition to online sales, Bon Vivant will start virtual cooking classes soon, where the necessary ingredients are delivered to people’s homes and then they join an online video call to receive instructions from — and interact with — a chef.
Other hot items at Bon Vivant during its first week of delivering products included small kitchen appliances, sous vide cooking tools, air fryers and Big Green Egg grills, Hew said.
Right next door to Bon Vivant, owner Sara Lesieur and her team at Bedside Manor have undergone a similar transition to virtual sales from an online store platform located at bedside-manor.shoplightspeed.com.
Like Bon Vivant, Bedside Manor put the online store up in a matter of days, though it was still a work in progress by the end of the first week.
“We put up the products for babies and gifts for Mother’s Day first and we’re adding more every day,” Lesieur said.
Lesieur said she was pleased with customer response in the first week.
“It’s been received very well,” she said of the online store. “Going from zero to any sales is a plus.”
Many customers are looking for home products, including things like oil diffusers and other aromatherapy products, Lesieur said.
“They’re looking for things that make their environment nicer while they’re staying at home.”