To say Eclipze Hair Design & Day Spa has been busy since re-opening for services is an understatement. The salon and spa re-opened on Monday, 22 June after being closed for three months during the COVID-19 pandemic lockdown.
“We did more than 200 services the first two days,” says owner Darla Dilbert. “It’s kind of like Christmas in the middle of the year.”
Eclipze started getting busy from early June, weeks before it re-opened. “As soon as the government said it was possible that we’d be able to re-open on the 22nd, the phones started ringing and they have not stopped,” Dilbert said, adding that appointment requests were also coming in through email, Facebook and Instagram. “We had to bring back two girls just to deal with all the requests.”
Clients who didn’t get their appointment requests in are finding they might have wait a few weeks to see their preferred stylist.
“We do have some openings with new team members, but the long-standing team members are booked well in advance.”
Although clients are getting a range of services, most are getting haircuts or colour, Dilbert says, noting with a laugh that many of the clients coming in have hair that’s “majorly out of shape.”
“We should have taken before and after photos, but we’ve just been too busy.”
During the lockdown
Dilbert says she kept herself and the rest of the staff busy during the period when Eclipze couldn’t provide services.