Service with a mask-covered smile: Camana Bay’s service businesses endure

Service with a mask-covered smile: Camana Bay’s service businesses endure

As the effects of the COVID-19 pandemic continue, several of Camana Bay's businesses have been steadfast in their commitment to providing much-needed services to the public.

Although it’s not quite business as usual, Grand Cayman residents can still see a doctor for tests and treatments of various ailments, take care of a painful tooth, have their eyes examined and get a new pair of glasses, receive packages from overseas, have their dog groomed or get their clothes and linens laundered, thanks to the adaptability of some of our Dart Real Estate tenants.

TrinCay Medical Centre & Urgent Care
COVID-19 isn’t the only reason someone on Grand Cayman might need to see a doctor. A medical visit could even be for a joyous reason.

In addition to offering urgent care services, TrinCay is also providing appointments for obstetricians, gynecologists and internal medicine doctors. The clinic is providing laboratory testing as well.

All TrinCay employees use masks or personal protective equipment — often referred to as PPE — as preventative measures, says Human Resources Manager Gloria Deosaran. “Hand sanitiser is available for public use and sanitation is done every day to the facility,” she says.

TrinCay’s pharmacy is also open and offering delivery service. TrinCay is currently open Mondays through Saturdays from 8 a.m. to 6 p.m. Call +1.345.943.4633 for an appointment.

TrinCay Pharmacy
TrinCay Pharmacy

Cayman Dental

A toothache is never a laughing matter, and during the COVID-19 pandemic, it can become a frightening personal health crisis.

Cayman Dental can’t shine up your pearly whites with a teeth cleaning just yet, but its dentists can provide emergency services – all while wearing PPE to keep you, and its staff, safe.

If you are not sure if your toothache qualifies as an emergency, or you have questions about a procedure, the dentists are available for virtual consultations through the website. Call +1.345.945.4447 for an appointment and office hours.

Cayman Dental clinic
Cayman Dental & Cayman Orthodontics

VisionWear Cayman

Sunglasses are one of the hottest selling items on Grand Cayman over the past two months, as more people have taken to the outdoors for exercising than ever before. But what if you need prescription sunglasses — or just new eyeglasses because you’re reading or watching television so much these days – VisionWear Cayman can help.

You need to make an appointment because only one customer is allowed in the store at a time, although a parent can accompany a child.

Face masks must be worn by all customers and a staff member will take your temperature with a non-contact digital thermometer. All optometrists and opticians will be wearing a face mask, gloves and face shields and all equipment is sanitised after each patient visit.

All eyeglass frames are sanitised before they are displayed and customers are limited to trying on a maximum of six different frames.

VisionWear is open Mondays through Saturdays from 9 a.m. to 5 p.m. Call +1.345.943.5151 for an appointment.

VisionWear Cayman

Mail Boxes Etc.

With the airport closed to regular passenger traffic, some people are relying on international courier services to receive important documents and goods from overseas.

Mail Boxes Etc. has been delivering packages that arrive by air or ocean cargo throughout the COVID-19 pandemic.

“We’re handling packages in and out,” says owner Lucy Tibbetts. “We have pick-up and drop-off. We also offer home delivery for CI$5 for most items, no matter where someone lives on the island.”

Payments can be made online or over the phone with a credit/debit card, and through Butterfield Bank.

Mail Boxes Etc. also offers several other services, including mail pick-up by those who have postal boxes there, passport photos and printing services. For the latter, customers can email digital files, pay online and the print job can be delivered to their home or office.

Open Monday through Friday, from 9 a.m. to 5 p.m., customers can find detailed information and contact details at

There probably are not many times in life when people might be jealous of their dogs, but this is one of them. Why? Because your pooch can get a professional haircut and you can’t — at least not yet. Must Love Dogs will come to your home, pick up your dog and take it back to its shop for a full grooming service, all while you remain at home.

Although grooming services are only being done at their George Town location as it is a bigger space, the Camana Bay shop is open for walk-in customers who need pet food or other pet supplies. Only two people can be in the shop at any one time and they must wear face masks.

Call +1.345.746.7222.

postal depot
Mail Boxes Etc.

Fluff 'n' Fold

One business that is operating almost exactly as it did before the COVID-19 pandemic is Fluff ‘n’ Fold. Simply drop off your dry cleaning or laundry at the shop on Market Street, pay and come and collect your clothes and linens when they are ready.

The only change is that you will be required to wear a face mask when you enter the shop and the person assisting you will have one on too, sporting a smile you can only see in their eyes.

Open 10 a.m. to 5 p.m. Monday through Saturday. Call +1.345.943.5833.

dry cleaning
Fluff 'n' Fold
author headshot

About the author

Alan Markoff has worked with Dart as the editor for Camana Bay Times for three years and has been writing professionally since 1997. Born and raised in Cleveland, Ohio, Alan graduated from the State University of New York at Albany with a degree in English, and first moved to the Cayman Islands in 1982. He has 16 years of experience in the real estate industry and previously worked as a journalist for Cayman Compass before joining Dart to relaunch the Camana Bay Times monthly newspaper. An avid baseball fan, Alan loves travelling but also schedules trips back home around catching a summer game or two with his home team, Cleveland Indians.

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